Business Continuity/Crisis Planning

We help our clients properly prepare to avoid serious problems. If inappropriately handled, serious  problems can lead to genuine crises. 

We help create new plans, provide checking and quality assurance for current plans, incident response procedures and practical life-like simulations to test existing plans and the behaviours of those involved. We can create and implement practical, dynamic risk registers to allow teams to monitor the risks most relevant to their business.

Our practical workshops are scalable, stimulating and highly realistic. They contribute to team knowledge, individual empathy and allow people to better understand the roles of others, particularly during times of stress or serious incident.

Our Ethos – What We Do & How We Do It

We offer a range of services and aim to deliver measurable benefits in a practical and cost effective manner. Our approach is highly personable, extremely thorough and centres around the existing and potential risk and security problems our clients would like to solve. At every opportunity we work with our clients to build trust and long-term relationships based on partnership.

We use plain language to explore, diagnose and address our clients’ needs. We do not use confusing jargon nor do we seek to impose ‘out of the box’ solutions that don’t properly address client needs. Equally our bespoke advice always seeks to deliver the simplest and most effective solution. We thrive on common sense. We do not thrive on unnecessary complexity.

We take a longer term view in terms of risk and security planning and always work with our clients to think ahead and be better prepared for uncertainty.

Our Reputation & Values

We see our reputation and our values as inextricably linked. Actions and experience speak louder than words as we always aim to ‘live’ our values which in turn support our reputation, brand and the trust placed in us by our customers.

Common Sense

We believe common sense is not just a passing instinct, rather it requires a rigorous and pragmatic approach to achieve the best results.

Trust

100% reliability to quickly respond and deliver what is promised.

Transparency

To be open with our clients about the way we work and how we charge for our services.

Empathy

To genuinely understand our clients’ needs and concerns and to spend the right amount of time with our clients in order to do so.

Discretion

To exercise the highest levels of discretion and confidentiality at all times.